Refund policy

Draft for lawyer review. Not in effect. These periods are proposals.

Rehome (web app)

Try the sample home free before you buy. If Rehome doesn't work for you after buying, you get a full refund within 14 days of purchase. Write to support@userehome.com. When we refund, your key is turned off, and screens using it go back to the sample home at their next check-in, within about a week.

Stand kits

• Return an unbuilt kit within 30 days for a refund, less return shipping.
• Anything that arrives damaged or broken gets replaced free. Send us a photo.

Printable files

Digital files can't be returned. If a file is faulty, we'll fix it or refund you.